Community Forums

What to Do After the Sale: Good, Better, Best

2:45 PM–3:15 PM Aug 2, 2023 (US - Pacific)

Palazzo Ballroom M

Securing a sale is just the beginning of a successful MSP-client relationship. In this engaging session, we will explore the essential steps to take after closing a deal to ensure client satisfaction, foster long-term partnerships, and maximize your MSP's potential for growth.
Our seasoned experts will discuss the importance of effective onboarding, setting clear expectations, and establishing open communication channels with your new clients. We will delve into the best practices for delivering exceptional service, monitoring performance, and continuously improving your offerings to meet evolving client needs. Additionally, we will highlight the value of nurturing relationships through regular check-ins, feedback, and proactive problem-solving.
By attending this session, you will gain valuable insights into the post-sale strategies that can elevate your MSP's performance from good to better, and ultimately, the best. You will also have the opportunity to participate in a Q&A session with our speakers, addressing any specific concerns or questions you may have. Don't miss this chance to learn how to effectively manage and grow your MSP-client relationships, ensuring long-term success and a thriving business.