From Victim to Victor: Lessons for MSPs from a Retired FBI Special Agent

3:30 PM–4:00 PM Aug 2, 2023 (US - Pacific)

Palazzo Ballroom E

Cybercrime is an ever-increasing threat to businesses, and MSPs are often a prime target. Retired FBI Special Agent and cybersecurity author Scott Augenbaum spent over 30 years investigating and responding to cybercrime. In this talk, he shares his wealth of experience and insights to help MSPs learn from their mistakes and successes. Scott will provide MSPs with actionable steps they can take to better prevent, prepare and respond to a cyberattack with the support of law enforcement. Join Scott as he discusses what MSPs should expect from law enforcement if they or one of their customers become a victim, the best ways to work with law enforcement in investigating and resolving a cybersecurity incident, and which law enforcement agency to call first. He will also cover the worst mistake an MSP can make prior to contacting law enforcement, what crimes make the most sense to bring in the FBI, how to engage the FBI hotline, and what to do when the FBI calls you and tells you that you are a victim. Scott will discuss the hot-button topic of ransomware and whether to pay or not. Don't miss this opportunity to learn from an expert and become a victor, not a victim.